BUSINESS CONTINUITY PLAN STATEMENT
Cascade Investment Group, Inc. maintains disaster recovery and business continuity plans that may be activated in the event of a significant business disruption. Our firm realizes the critical nature of being able to continue operations if an incident occurs that could affect mission-critical systems. These plans are required by security industry regulations.
Our plan is to continue our key business operations during most types of disruptions by resuming our mission-critical operations usually within the same business day as the disruption. Our clearing firm has the same time frame for resuming operations in the event that their site is affected by a significant business disruption.
Upon receipt of a significant business disruption we will attempt to contact you, our client, with any means of communication available. Ideally, we will post the emergency phones numbers and fax numbers that we employ to this site within 2 hours.
During the period we are in recovery mode, we will provide you with information on how to best contact us whether that is by email or phone. We may, depending on the nature of the disaster, use our personal cell phones and work remotely. All information will be posted to our website, www.ciginc.net.
In some cases, such as a wide scale, regional disruption (pandemic), we will not be able to project a return date for “normal business operations” but we will follow the guidelines distributed by our federal and/or state governments and the CDC for when it is advisable to return to our physical office and cease working remotely.
This plan is subject to modification and any updates will be posted promptly.